01
Capture inquiries
Create a clear intake path for the places your customers already reach out, based on your current tools and the channels in scope.
Wickspan / AI automation
Give every local inquiry a clear next step.
Wickspan helps US local businesses design practical AI automation for the busy space between a customer reaching out and your team deciding what happens next. Capture inquiries, respond with useful information, qualify fit, and keep follow-up organized around the way your business works.
The exact tools, scope, and staff handoffs are shaped around your business during project qualification.
From first message to human handoff
Build a follow-up system that fits the way you serve customers.
A useful automation starts with your real inquiry process: what people ask, what your team needs to know, which answers are approved, and when a person should step in.
02
Respond helpfully
Shape a timely first response around information you approve, with a handoff when a question needs a person.
03
Qualify the fit
Use a few practical questions about the request so your team can see what the person needs and decide on the next step.
04
Keep follow-up moving
Plan useful next-step reminders around your process, with clear points for staff to take over the conversation.
Designed around your operation
Practical support, with people still in the loop.
Wickspan’s approach is to map the handoff between attention, inquiry, and appointment, then build the smallest useful system for the bottleneck you want to address. The process can include agreed inquiry sources, approved response guidance, fit questions, and clear ownership for the next action.
Automation should make the next step easier to see. Your team keeps control of business decisions, sensitive conversations, and any response that needs human judgment. The tools and scope depend on your existing setup and the project we agree to pursue.
Check whether your project is a fitStart with the bottleneck
Tell Wickspan how inquiries move through your business today.
Share what you want to improve, your business details, and how to reach you. Wickspan will review the project inquiry and follow up about possible next steps.
Open the project qualification form